GameDay Neons (GDN) FAQs

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How long will the production of my GameDay Neon Chain take?

• Almost every GDN product is handcrafted and made to order. Typically, it takes 2 to 3 weeks to design a mock-up, produce, and deliver your custom neon chain.

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How do I know this business is credible?

• GameDay Neons is a US-based company known for repeat customer orders and multiple corporate partnerships. We take pride in providing exceptional customer experiences and top-quality craftsmanship.

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How do I wear my GDN Chain?

• GameDay Neon Chains are designed to be comfortably worn around your neck. Chain links can be adjusted to fit any body type, allowing you to make the chain shorter or longer as needed. Always ensure that the links are properly aligned to prevent accidental breakaways. Refer to our care instructions for more guidance.

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Can I wear my GDN if it’s raining outside?

• All GameDay Neon Chains produced after August 10, 2024, come with water-resistant features, allowing you to wear your neon chain brightly in any environment. For older purchases without this update, please exercise caution in rainy weather to avoid potential damage.

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Why buy from GameDay Neons?

• At GDN, we prioritize customer service and offer high-quality products. As a US-based company, we are easily accessible via email, chat, or telephone to address any queries or concerns you may have.

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How much is shipping?

• A flat rate of $9, which includes UPS ground and bubble wrapping to keep your GDN safe during travel

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What is included with my GameDay Neon Chain?

• Your GDN order will include the neon medallion you selected, the chosen GDN chain, and a 10,000 mAh rechargeable USB battery bank for illuminating your passion.

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What neon light colors are available?

• GameDay Neons offers a selection of 12 different colors. Your chosen color will be determined during the design phase before we begin crafting your custom neon chain.

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Are the GameDay Neons fragile?

• Our neon chains are crafted from durable materials. While we ensure high durability, we advise handling your GDN with care to prevent any accidental damage. Care instructions

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What sizes do GDN chains come in?

• GDN chains typically measure 8-12 inches in width and 6-8 inches in height – a noticeable yet comfortable size for fans. However, we can customize the chain size to suit your preferences.

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What is your return policy?

• GameDay Neons allows exchanges for undamaged or defective items within 30 days of purchase. We cover additional shipping costs for returns. For assistance, contact us at Info@gamedayneons.com with your order number.

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Do you offer a warranty?

• Each handcrafted product goes through rigorous quality testing before shipment. We provide a 30-day product warranty that covers technical malfunctions and issues related to the neon strip. However, our warranty does not cover product damage or neon strip damage.

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